FAQ | Lab of Scents

Are these fragrances long lasting?

Our fragrances can last six to eight hours (or even longer) depending upon how you use it. You can check out the ‘Know Your Fragrances’ page to know how our perfumes stand out from the rest!

I can’t decide what to pick for me. Can you help me?

Please reach out to us on our helpline number and we’ll help you find your signature fragrance.

Are the fragrances tested on animals?

None of our products are tested on animals. Also, all our perfumes are vegan!

I have an issue with my order. What can I do?

Please, write to us on contact@labofscents.com or dm us on Instagram to get a quick, personal reply. Don’t worry—we reply instantly.

How should I store my perfume?

It is recommended to keep perfumes away from direct heat or light and avoid subjecting them to drastic changes in temperature.

I have a question about fragrances, can I talk to you about it?

We’ve got people who love chatting about all things fragrance related, email us at contact@labofscents.com or dm us on Instagram to get a quick, personal reply. Don’t worry—we reply instantly.

Where do you currently ship?

We ship anywhere in India.

I received a damaged product. What can I do?

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item. You can email us at contact@labofscents.com or dm us on Instagram to get a quick, personal reply.

When will I receive my order?

Deliveries take anywhere between 7 to 10 days. You can email us at contact@labofscents.com or dm us on Instagram to get a quick, personal reply.